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Frequently Asked Questions

Below you will find the collection of answers to questions that we get most frequently from users contacting our support team. Please check the respective category before making your own inquiry.

FAQ

Software updates


Does UFS Explorer offer free updates?

The purchased license enables you to download all subsequent updates to the software for 360 days without paying any additional fees.

How can I update the utility?

Download the updated version from the download page of the corresponding software product and follow the steps of "fresh" software installation. There is no need to uninstall the previous version of the software.

Can I renew the expired "Updates Period"?

After the end of the 360-days-period itemprop="name", you can renew it by paying an additional fee or remain with the last downloaded version of the software.